Measuring up in a Cincinnati suburb: how one school system used the Baldrige Award criteria to improve
Article Abstract:
Indian Hill, a 2,000-pupil public school system in suburban Cincinnati, OH, has used the Baldrige Award approach to foster improvement in a number of different ways. Reviewing available case materials produced improvement ideas and demonstrated the connections between items, while the scoring system was used to identify phases of development. Ideas have been produced by the criteria, the process of completing the application, the case materials and the feedback summary.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1999
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Benchmarking the Baldrige Award
Article Abstract:
American businesses vie for the Malcolm Baldrige National Quality Award. Executives consider it a sign of excellent performance in the field of business. As such, the Baldrige Award criteria has been employed in evaluating quality programs in companies. The pursuit for quality improvement, however, should not be dependent on winning the award. Companies should prioritize customer, employee and stockholder satisfaction over recognition.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 1992
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10 steps to a Baldrige Award application
Article Abstract:
Advice on writing an application for the annual Malcolm Baldrige National Quality Award is presented. It is vital to understand the scoring for approach and deployment, as well as integration, linkage and maturity. Care must be taken to focus on business factors.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2001
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