TQM and human nature: getting beyond organizational misconceptions

Article Abstract:

Total quality management (TQM) in an organization can be achieved by overcoming misconceptions regarding the two basic assumptions: that individuals are the basic unit of an organization and management's focus on perfecting individual talents and skills. TQM provides a novel management pattern to overcome the imperfections of human resource systems by aligning human nature, support systems, integrating teamwork, and substituting managers with leaders. Human resource systems analyze various talents and fail to manage human imperfections.

Analysis, Usage, Organizational effectiveness, Total quality management, Human resource management systems, Human resource information systems

---

How a team can grow

Article Abstract:

Self-directed work teams (SDWTs) present both challenges and opportunities. In order for an SDWT to exist, all those involved must support the concept and use it as the basis for making decisions. SDWTs cannot function effectively unless there is good communication, and all members must be prepared to genuinely work together, rather than promoting their own interests. It must recognized that team development is a gradual process with stages leading to enhanced independence and accountability.

---

Building a team

Article Abstract:

Teamwork is a very important component of an effective team. There must be transparent team goals for team members to have a sense of teamwork. In putting up a team three elements deserves consideration namely, identifying team roles, employment of good communication methods and adoption of specific problem-solving steps. Two companies, Ford Motor Co and Metropolitan Life Insurance Co, have both demonstrated success in this field.

Similar abstracts:

• Abstracts: Energy in the 21st century. Risk taking in R&D organizations
• Abstracts: Six-sigma quality programs. Developing a learning organization in the public sector
• Abstracts: Tips on setting up your workstation. ICs: the brains of a workstation. It looks like a pc--or is it a workstation?
• Abstracts: What prevents TQM implementation in health care organizations?
• Abstracts: Technology, quality, and the economy. Competing and cooperating in a new, market-driven world. Vital technologies go begging

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.