Managed care files pose privacy risks: patients object to electronic mental health records

Article Abstract:

Patients are challenging the use of computerized mental health records at Harvard Pilgrim Health Care. The Boston, MA-based health maintenance organization maintains a database of segregated mental-health information which is available to mental-health workers. Patients assert that the mental-health records are too detailed and jeopardize individual privacy. Harvard Pilgrim is investigating its use of electronic mental health records in response to patient requests.

Ethical aspects, Medical records, Access control, Confidential communications, Mental health counseling, Harvard Pilgrim Health Care

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Employers look to managed care to rein in benefit costs

Article Abstract:

Employers are enrolling in managed care programs to decrease health care costs. Spending for health care benefits increased 2.1% in 1995 to $3,821 per employee. Seven in 10 employees are enrolled in managed care options including health maintenance organizations, preferred provider organizations and point-of-service plans. Increasing retiree coverage costs are also causing employers to seek managed care options.

Management, Usage, Employee benefits, Retirement benefits

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Federal study to standardize patient-satisfaction data

Article Abstract:

The federal government expects its Consumer Assessments of Health Plans Study to encourage health plans to use patient-satisfaction data. The study will result in standard measures that patients can use nationwide to compare healthcare plans, according to Agency for Health Care Policy and Research administrator Clifton Gaus. The agency is overseeing the study.

Health Plan Administration, Research, Services, Customer satisfaction, Health insurance industry, United States. Agency for Healthcare Research and Quality

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