Success of any structure lies in benchmarks to excellence

Article Abstract:

Physicians must strive for excellence in both quality of care and quality of service. Although structures in the medical profession are changing as group practices join managed care programs or are bought by bigger corporations, consumers/patients are still searching for quality care. The business and management aspects of a medical practice are discussed in relation to this emphasis on excellence. Capital, information systems, customer service and organizational engineering are focuses.

Professional Organizations, Administration of Public Health Programs, Health Care Services, Medical Associations, Medical societies

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Negotiating the bureaucracy: in search of options

Article Abstract:

Physicians should learn to deal effectively with the large bureaucratic health care organizations that are becoming an increasingly influential presence. Physicians trained to solve problems often have difficulty when dealing with inflexible rule-governed organizations. Tips for avoiding conflicts include facing the reality that the profession has changed, understanding the rules of the organization, knowing your place within the rules, and negotiating effectively for necessary changes.

Health Care and Social Assistance, HEALTH SERVICES, Medical & Health Services, Bureaucracy

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Bureaucracy hangs as millstone around our necks

Article Abstract:

The health care industry suffers from a bureaucracy that overloads physicians with paperwork and confuses patients with complex systems. Physicians must satisfy countless insurance company rules and managed care agency regulations when treating patients. Hospital and physician billing practices have become so complex that they are often confusing and prone to errors. Doctors now spend an average of 1/3 of their time filling out papers and attending committee meetings.

Hospitals, Hospital administration

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