Group decision making at Baxter

Article Abstract:

Baxter Healthcare Corp's Hyland Therapeutics Div employed a group decision making process using an employee advisory committee (EAC) to identify the best method for increasing the operation of its key departments from a twenty-four-hour a day five-day week to seven-day weeks. The EAC was comprised of representatives from all affected shifts and departments, including three supervisors, four working leaders, and a facilitator. Each EAC member polled their department and shift peers to identify schedule options. The poll results were discussed at EAC meetings and recommendations were determined. The EAC members returned to their respective departments with the recommendations for feedback from the employees. After several meetings, EAC members developed a proposal for Baxter management that was acceptable to affected employees. The EAC and group decision-making process made the change possible and productive.

Biological products exc. diagnostic, Case studies, Health care industry, Decision-making, Group, Group decision making, Baxter Healthcare Corp. Hyland Div.

---

Reduce employees' resistance to change

Article Abstract:

One of the greatest challenges facing human resources professionals is helping people become more receptive to change. Resistance to anything new may be minimized or even eliminated if efforts are made to make organizational members understand the necessity of change. The organization's change agent must have an action plan for introducing change that considers strategic, tactical and evaluation components. An 11-step plan for initiating the change process is suggested. The model requires human resources managers to assess their professional strengths and weaknesses, analyze the sponsoring organization, get to know the client, identify the intervention objectives, choose learning strategies and assess available resources. They must then evaluate the progress of the planning process, finalize the plan, implement the plan, evaluate its effectiveness, and celebrate if the plan succeeds.

Planning, Organizational change, Human resource directors

---

Communicate with clarity: manage meaning

Article Abstract:

Successful communication in a business environment portrays the speaker or writer as a decision-maker, a source of information, a good communicator, and a communications receiver. Steps to successful communication are: (1) defining the issue to be addressed, (2) analyzing the data to be presented, (3) reviewing communication alternatives, (4) outlining the communication before writing or delivering it, and (5) identifying the logical and emotional patterns of the communication. Language used should reflect the audience addressed. Five keys to successfully persuasive communications are: (1) knowing the topic, (2) analyzing the topic logically, (3) developing evaluations that relate to facts and events, (4) identifying recommendations based upon the evaluations made, and (5) confirming the ultimate decision in the communication's summary.

Communication, Communications, Business communication, Organizational communication

Similar abstracts:

• Abstracts: Prevent Injuries or Accidents. Forestalling Resistance to Change. Six (?) Steps to Good Training
• Abstracts: Retirement policies for the 21st century. Retirement policies: evidence of the need for change. Stemming the exodus of women managers
• Abstracts: A training solution for lean and mean times. HRIS logs on to strategic training
• Abstracts: Motivating entry-level service employees. A case of alignment: tying decision styles to job demands
• Abstracts: Law puts immigration control in employers' hands. Hazardous substances: OSHA mandates the right to know. Understanding immigration law

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.