Total quality management and human resource systems: an international comparison
Article Abstract:
Companies that provide employees with team-based human resource systems that incorporate group rewards, meetings, suggestion systems and team structures are those companies that have the highest number of quality tools being used by the highest number of employees. Data of the total quality management tools used in the banking, health care, auto and computer industries in Germany, Canada, the United States and Japan is presented to investigate the role of human resource practices in total quality management techniques.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 1995
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Strategic human resource management effectiveness and firm performance
Article Abstract:
A new study investigates whether organizational-level outcomes and performance are directly linked with strategic human resource management effectiveness.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 2001
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Organizing work to support relational co-ordination
Article Abstract:
Issues concerning the development of relational co-ordination systems within service operations and the impact on team efficiency are discussed.
Publication Name: International Journal of Human Resource Management
Subject: Human resources and labor relations
ISSN: 0958-5192
Year: 2000
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