Public sector grievance arbitration: structure and administration

Article Abstract:

A study was conducted to explore the administration and structure of grievance arbitration procedures in the public sector as well as management attitudes toward them. Most grievance procedures surveyed had four steps beginning with an informal discussion with the manager responsible for resolution and ending with advisory or binding arbitration. About a quarter of the grievances filed result in an arbitration demand. Strong feelings in favor of grievance handling were lacking on the part of management, and it was found that most grievances are not resolved in the first step.

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Creeping legalism in public sector grievance arbitration: an empirical approach

Article Abstract:

Research on grievance arbitration in the public sector suggests that creeping legalism is a problem there just as much as in the private sector. Creeping legalism undermines arbitration's traditional informality and low cost and is marked by the use of lawyers, written transcripts, and formal evidence codes. A review of the literature and data indicated that these practices were becoming more common in public sector arbitration. Usage of arbitration decreases as it becomes more legalistic.

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The Indianapolis experience

Article Abstract:

The authors present research on the successful labor-management reform initiative in Indianapolis, IN, which used a collaboration model developed by them.

Indiana, Models, Labor relations, Indianapolis, Indiana

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