Airlines hang onto first class. Cushy perk helps earn fliers' loyalty
Article Abstract:
The airline industry is finding the value in retaining first class services including seating that can be as much as 3 inches wider than coach seating. Having first class services helps airlines distinguish themselves, and draw high-paying customers to them.
Publication Name: USA Today
Subject: News, opinion and commentary
ISSN: 0734-7456
Year: 2003
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Delta Fare Plan Turns Industry On Its Head
Article Abstract:
Delta Air Lines' decision to join with discount carriers and slash its rates may have long-term implications for the other struggling major airlines.
Publication Name: The New York Times
Subject: News, opinion and commentary
ISSN: 0362-4331
Year: 2005
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