Senators: airlines risk consumer regulations
Article Abstract:
Senate Commerce Committee members have give major airlines a harsh warning to improve customer service or face legislation that they will not like. The senators cited a preliminary report from the US Dept of Transportation which revealed that the airlines have not complied with the voluntary pledges they made in Dec 1999. The airlines have pointed mainly to the air traffic control system as the reason for the delay in the improvement of customer service. However, the senators point out that they will have to resort to legislation if no further improvement is upcoming.
Publication Name: USA Today
Subject: News, opinion and commentary
ISSN: 0734-7456
Year: 2000
User Contributions:
Comment about this article or add new information about this topic:
Airlines seek OK to discuss schedules
Article Abstract:
Airlines may seel government clearance to discuss flight scheduling to prevent the problem of congestions at airports. The US antitrust law does not allow any talks among airlines about prices or schedules. However, the fact that airlines tend to schedule their flights at the same time during peak time periods is creating an air traffic control crisis. Airlines executives feel that the Federal Aviation Administration's granting of temporary antitrust immunity to airlines in the midst of an air traffic control crisis would be very helpful to avoid overscheduling.
Publication Name: USA Today
Subject: News, opinion and commentary
ISSN: 0734-7456
Year: 2000
User Contributions:
Comment about this article or add new information about this topic:
Airlines have teamed, but services remain the same
Article Abstract:
International airline alliances have not resulted in a homogeneous service. The differences in services seem to contradict the basic premise of international alliances, that fliers will have nearly identical experiences on each leg of their trip, no matter which partner they take. Airlines declare that some differences are by design to make them distinct from one another. However, preserving distinctions means long-distance international flierrs get a different version of the best the airlines offer.
Publication Name: USA Today
Subject: News, opinion and commentary
ISSN: 0734-7456
Year: 2000
User Contributions:
Comment about this article or add new information about this topic:
- Abstracts: Small regional airlines' expansion plans. US Airways revisits bad old days. AirTran envisions comeback
- Abstracts: Airlines dispute customer-service audit. Airlines say they will serve no wine that isn't fine. Fliers play hide-and-seek with mileage awards
- Abstracts: Airbus gets orders for superjumbo jet. Airbus plans humongous, 2-decker jet. Airbus super-jumbo jet to let fliers travel in style
- Abstracts: Chipmakers' tailspin could last another year. Chipmakers shift focus to wireless devices as PCs founder
- Abstracts: Providian to pay $300M to settle deception charges. Prepaid funerals can have pitfalls. Justice takes swipe at Visa, MasterCard