Behind hawaii's call center strategy
Article Abstract:
Hawaii is positioning itself as an attractive call center location for companies, capitalizing on its service-based culture, time zone, and completely digital technology, according to Hawaii Call Centers Association president Kevin E. Johnson. Hawaii's lower employee turnover rate counterbalances higher costs of living in Hawaii, he said in an interview.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 2001
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Behind Hawaii's call center strategy
Article Abstract:
Kevin E. Johnson is the president of the Hawaii Call Centers Association. Johnson believes that Hawaii is a central location for professional services call centers. These speciality industries include medical services, hotels, telecommunications and banking.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 2001
User Contributions:
Comment about this article or add new information about this topic:
Top service providers know: the customer is always right
Article Abstract:
The winners of the award for best customer service provider in real estate firms in the United States are presented. The award is presented by the Site Selection magazine.
Publication Name: Site Selection
Subject: Real estate industry
ISSN: 1080-7799
Year: 2005
User Contributions:
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