Resilience is a winning formula: despite the year's setbacks, the hospitality industry will continue to proper

Article Abstract:

The UK hospitality industry has been very badly affected in 2001 by the outbreak of foot-and-mouth disease and by the aftermath of the terrorist attacks on the World Trade Center and the Pentagon. However, businesses are making significant efforts to attract customers, and the industry is showing that it can survive and flourish.

---

Lessons to be learned

Article Abstract:

Advice is presented for the hospitality industry on achieving professional communications in the wake of a crisis. Particular focus is placed on communications within the tourist industry since the outbreak of foot and mouth disease in the United Kingdom.

Telecommunications systems

---

Potential visitors are deterred by foot and mouth misinformation

Article Abstract:

The impact of the 2000 foot and mouth outbreak in the United Kingdom has been far greater than the 1967 outbreak. The tourist industry has suffered from misinformation presented to a global audience, resulting in even non-infected areas losing trade.

Media coverage

Similar abstracts:

• Abstracts: Cracking down: the Royal Caribbean brands take a stand against card mills. The Italian experience
• Abstracts: Image change: gala bingo is going for glamour with its new chain of clubs, while Stakis is trying to make its casinos less intimidating
• Abstracts: Taking action. Out and about: changes to the legislation of activity centres are going ahead, but are not meeting with a consensus
• Abstracts: Disability - time for an industry wake up call. Learn from experience. Quality jobs need quality people

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.