Dealing with difficult people

Article Abstract:

Many companies are turning to the practice of emotional intelligence when dealing with difficult employees. Emotional intelligence is the appreciation and awareness of the role that emotions play in the workplace. Managers are being trained in empathy, self-awareness, social skills, and self-regulation. These "soft skills" provide results. In a 15-month study, trained managers developed their businesses by 18.1% compared with 16.2% for untrained managers, resulting in about $247 million in extra revenue.

Management Development, Employee Problems & Counseling, Employee motivation, Employee counseling, Emotional intelligence, Management development programs

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Know your market, know your enemy

Article Abstract:

Stiffer competition has heightened companies' need for competitive intelligence (CI). According to The Futures Group, 82% of U.S. companies with more than $10 billion in annual revenue have established an organized CI system. Basic information about CI is presented in a question-and-answer format.

Statistical Data Included, Business intelligence, Competitive intelligence

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The young and relentless

Article Abstract:

The impact of excessive wealth on a young person's difficulties is discussed. The acquisition of extreme wealth does not end a person's difficulties due to risk impoverishment.

Analysis, Influence, Rich, Rich people, Wealth

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