Process management: the versatile approach to achieving quality in project based organizations
Article Abstract:
Project-based organizations should make sure that their approach to process management espouses total quality to guarantee that specific customer needs are being met. The traditional Operations Management approach is appropriate only when the requirements of the customers are stable and delivery of the products can be done via well-defined and highly refined systems. The traditional Project Management approach, on the other hand, is more suitable if there exist clearly defined project objectives and methods of realizing these objectives. However, when there are variations in customer needs, or when the methods of satisfying them are varied, the most fitting approaches are either Management by Projects and Process Management. Process Management is applicable if products are unchanging but minor variations are needed by customers. A flat, flexible and versatile organization can easily shift to and from Process Management and Management by Projects approaches.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1995
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How to avoid cost overruns
Article Abstract:
Research was made on cost overruns, a common problem in the completion of industrial and public building projects. The projects studied were completed in Sweden in the late 70s and early 80s. Different industries were investigated and as many possible aspects of the projects were evaluated. Senior project managers were interviewed. Eight suggestions for the control of cost overruns are offered: the project should be well specified, planners should know what the completed project will be; project estimates will be better if the organisation has completed a similar project; an assessment should be made on the project's objectives; budgets should be realistic; project managers and contractors should have the authority to undertake their objectives; long-range time intervals will mean higher deviations from estimates; major risks should be evaluated and project management should have the competence and control to complete the project.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1991
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The new economics of personnel
Article Abstract:
Economists, who have traditionally undervalued the importance of personnel management, are beginning to realize that personnel management contributes to organizational efficiency. Theories pertaining to efficiency wages and deferred compensation may help managers gain new insight into the use of human resources as a way of gaining a competitive advantage. The use of efficiency wages, which involves paying higher wages than required by the market, can lead to such advantages as greater productivity, reduced turnover, and improved employee morale. Deferred compensation, which involves paying lower wages during the training process and higher wages after productivity increases, helps organizations recruit higher quality workers because only hard-working employees are attracted by a deferred compensation system.
Publication Name: Journal of General Management
Subject: Business, general
ISSN: 0306-3070
Year: 1990
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