The evolution patterns of quality management: some reflections on the quality movement
Article Abstract:
This article provides a history of total quality management (TQM) and identifies developing patterns of this movement. The three fields that intersect in TQM, history of the concept since its origin in the 1980s, and use of this concept in Japan are discussed.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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Integrating business excellence and innovation management: developing a culture for innovation, creativity and learning
Article Abstract:
This article uses Pioneer Electronics Corporation as an example of how to achieve business excellence. Criteria of the European Business Excellence Model, reorganization of Pioneer Electronics, and management techniques are discussed.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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Vision 2000: positioning the new ISO 9000 standards with respect to total quality management models
Article Abstract:
This article discusses the effects the ISO 9000 standards will have on total quality management models. International standard justification, a history of ISO 9000 standards, and the need to break down trade barriers are explored.
Publication Name: Total Quality Management
Subject: Business, general
ISSN: 0954-4127
Year: 1999
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