The spies come in from the cold

Article Abstract:

Unethical conduct in business should be tackled within businesses themselves rather than employees resorting to outside intervention. Whistleblowers can cost companies a great deal of money and they tend to lose their jobs. Some major disasters could have been solved by whistleblowing, or by senior management being told of the problem. Concern over dangers to a ferry were stifled by middle management and the ferry later sank. Few major UK companies tackle the issue of ethics effectively, though it is in their interests to do so and enure that employees' concerns are channeled appropriately.

United Kingdom, Whistle blowing, Whistleblowing, Business ethics

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Is your company feeling the squeeze?

Article Abstract:

Worsening economic conditions are already beginning to have a negative impact on many UK manufacturers, especially those involved in export work. Against this background, it is vital that small and medium-sized companies and new companies consider how they can protect themselves against possible recession in the future. These companies must be realistic about their growth prospects, and may need to consider cutting costs. However, they should take care to preserve the activities that form the heart of their business.

Administration of General Economic Programs, Admin. of general economic programs, Small Business Administration, Small business

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The customer conundrum

Article Abstract:

Most UK companies have very little idea which customers will be most important to them in the future. They are not very effective at boosting profits through key accounts, and fail to use strategic customers to gain a wider range of business benefits. In many cases, companies fail to realize that they do not really understand which customers produce their profits. It is vital that companies take account of significant business trends if they are to successfully develop strategic customers.

Customer Relations

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