Office Automation: Is There Trouble in Paradise?

Article Abstract:

Vendors and designers began turning out office automation systems without thoroughly understanding the real value and ramifications. The systems now in place have more value in demonstrating the problems that still must be solved. How office productivity can be improved is still undetermined and must be done before systems are installed. Office system vendors counted in a 1982 Dataquest survey include twenty suppliers of integrated systems and 200 vendors selling nonintegrated systems. Integrated word processing systems have predominated since 1980, however, this will change in 1983 with the introduction of small computers and workstations. Additionally, word processing systems have predominated since 1980. This will change in 1983 with the introduction of small computers and workstations. Additionally, word processing and data functions now separated in most companies' organizational hierarchy should be together. Integrated systems have not sold as well as expected because users have been concerned about the permanency and superiority of various types, because of insufficient user size, and lack of operational consistency. The systems designed thus far reflect the X,Y,Z theory of management and relate to the degree of control a company wishes to place upon its employees. Graphs and charts of hierarchy, trends, and deliveries are included.

Technological forecasting, Industrial productivity, Office automation systems, Integrated Office Systems, Management Style, Productivity, Future of Computing

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Dr. Dixon Doll on Barriers to Office Automation

Article Abstract:

This article is based upon an interview with Dr. Dixon Doll, an authority on information management. Dr. Doll discusses the barriers that are limiting the growth of office automation on the clerical levels and the executive levels. Office automation has penetrated sixty-five per cent of the clerical area and only twenty- five per cent of the executive area. The lack of growth of automation on the executive level is attributed to the data being inaccessible. In order for automation to have an impact on this level, changes must occur in the following areas: (1) Workstations; (2) Networks; (3) Software.

Software, Management, Technology, Networks, Executive, interview, Doll, Dixon

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Office Automation Arena Has 2 More Competitors

Article Abstract:

Two companies are introducing new office automation equipment. Harris is marketing the 9,000 Series, a system consisting of networks systems, a professional computer, word processor and cluster systems. It has a sixteen bit microprocessor and the system is compatible with IBM and Wang word processors. Panasonic has opened a new division for office systems. The company, encouraged by its success with copiers is becoming more involved in office automation.

Local area networks, LAN, Compatibility (Computers), Computer Systems, Compatible Hardware, Products, Photocopiers, Harris 9000 Series (word processor), Panasonic

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