Audio-Video Marriage, CD Romance and other Add-on Love Affairs
Article Abstract:
The marriage of audio and video will be very profitable for both suppliers and dealers. Increasing numbers of retailers are turning to accessories for additional profits. There is a trend towards more sophisticated packaging. The computer accessory market is one of the hottest, with sales expected to increase over one hundred percent.
Publication Name: Consumer Electronics Monthly
Subject: Electronics and electrical industries
ISSN: 0362-4722
Year: 1984
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To Service, With Love: Satisfying the Customer After the Honeymoon's Over
Article Abstract:
Hardware suppliers agree that the more sophisticated a computer, the more important it is to offer service. The success of a dealer depends on his ability to service the computers he sells. Because of the high cost of maintaining service departments, many retailers are turning to third-party service companies.
Publication Name: Consumer Electronics Monthly
Subject: Electronics and electrical industries
ISSN: 0362-4722
Year: 1984
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Post-Sale Training: New Golden Rule for Customer Satisfaction
Article Abstract:
Computers require a great deal of educational training at the point of sale. Many microcomputer customers demand training before making a purchase. Post-sale training is becoming increasingly important.
Publication Name: Consumer Electronics Monthly
Subject: Electronics and electrical industries
ISSN: 0362-4722
Year: 1984
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