Customer opts for arc-resistance power distribution center
Article Abstract:
An increasing number of electric utilities in the US are underscoring the adoption of arc-resistant switchgear as customers clamor for safer and more efficient power distribution services. These devices are specially designed to prevent rupture of electrical enclosures in the event of explosions.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1998
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Investing in faster customer service pays for itself - and more
Article Abstract:
IBM's call-center solutions can be of substantial benefit to electric utilities which must provide fast response to customer telephone calls to retain their competitive edge in the face of deregulation. Call centers also improve productivity by freeing personnel from answering complex calls.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1997
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A look at regulation and its effect on customer bills
Article Abstract:
Fair value vs original cost rate-base determination's effect on electric bills found insignificant.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1981
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