Listening to the voice of the employee

Article Abstract:

Employee surveys are effective communication tools in analyzing the problems, opinions and reactions of a company's employees to various changes in the organization. These surveys need careful planning, should be conducted at least once in fifteen months and are effective only if the management shares the results of the survey with employees and makes the necessary changes. Managers should emphasize the importance of these surveys to the future of the organization to their employees.

Officials and employees, Beliefs, opinions and attitudes, Workers, Employee attitudes, Employee suggestions

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Improving team effectiveness

Article Abstract:

Evaluation is essential to maintaining the effectiveness of teams. Three methods can be used in evaluation, namely, self-evaluation by team members, regular assessments by key managers, and evaluations by managers and team leaders throughout the organization. The applications of these methods to three case studies involving new product development, manufacturing problem and a credibility conflict are discussed.

Management, Work groups, Teamwork (Workplace)

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My process is too variable - now what do I do? How to produce and use a successful multi-vari study

Article Abstract:

The multi-vari study plays a key role in the Six Sigma approach to the assessment of process variation. There are four forms of multi-vari study: noise variable studies, sampling variation studies, process step studies and temporal variation studies. It is vital to identify the element of the process that are causing the high variation and then assess the sources.

Methods, Process control

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