Health-care accountability: communicating quality to the public

Article Abstract:

Interest in health-care accountability has increased in the 1990s and The Foundation for Accountability, a nonprofit organization, has been created to develop a standard set of measures for health-care quality. Current surveys show that consumers do not use the independent ratings of health-care quality, most likely because they are not in laymen's terms. The development of consumer-oriented ratings should increase consumer interest, as shown by a Massachusetts project providing public information on physicians in Nov 1996.

Standards, Evaluation, Physicians, Medical professions, Foundation for Accountability

---

Managing the Clinic Wait: An Important Quality of Care Challenge

Article Abstract:

Patients are dissatisfied with the care received through nursing and health professional organizations. Health care organizations must manage their clinic wait if they want to improve service. Failure to involve consumer-driven features into the design of the waiting experience will elicit provider and patient dissatisfaction.

Social aspects

---

Similar abstracts:

• Abstracts: Mother-infant home care drives quality in a managed care environment
• Abstracts: Hantavirus pulmonary syndrome: epidemiology, prevention, and case presentation of a new viral strain. part 2 Applying viral load measurements to HIV care
• Abstracts: A comprehensive critical care course. Key issues in building a continuum of care
• Abstracts: Hospitalization of abused and neglected children. Children at risk: we shall overcome

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.