The state of total quality management: a review

Article Abstract:

Organisations seeking to improve competitiveness through total quality management (TQM) are finding a disparity between expected results and actual results, due mainly to TQM being only partially employed as a strategic management tool. The reasons behind the limited success of TQM are often found in the middle-management layer where there is claimed to be a lack of committment to the system. Implementing TQM is viewed as a reduction in middle-management decision-making power which is unwelcome in many large organisations.

Legislative Bodies, Human Resources, Research, Human resource management, Management research, Total quality management

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Worlds colliding: the translation of modern management practices within a UK based subsidiary of a Korean-owned MNC

Article Abstract:

A case study of TechCo's management practice was used in investigating the problems in quality management of a British-based unit of a Korean owned multinational company. It was found that the Korean and BRitish managers of this company experience internal workplace, external organizational and intra-organizational disagreements. Korean multinational companies' adaptation of western management practices is analyzed.

United Kingdom, South Korea, Product quality, Multinational Corporations, General Industrial Machinery, International business enterprises, Quality management, Industrial equipment and supplies industry, Industrial equipment industry, Cross-cultural studies, Cross cultural studies, Case study

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The human resource barriers to managing quality in China

Article Abstract:

Research is presented into the problems of poor management techniques in businesses funded from abroad in Shenzhen, China, with focus on the need for management to be improved by better training and compensation.

Management, Business, Economic aspects, Management training, Shenzhen, China

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