More fliers land on the Internet to air complaints

Article Abstract:

Airline passengers are starting to discover that the Internet is a very convenient medium for airing their complaints against airlines. An example is Vincent Andersen who created a Web site as a means of expressing his disgust over the treatment he got during a previous Northwest Airlines trip. Furthermore, the Dept of Transportation revealed that complaints regarding airline service soared to 5,650 cases when it started accepting e-mail in 1999 from 626 cases in 1998.

Public affairs

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Airline deals go full throttle

Article Abstract:

American Airlines and United Airlines are each poised to gain a 25% share of the US' airline industry if American succeeds in acquiring TWA, buying 20% of the assets of US Airways from United, and 49% of DC Air. The TWA deal requires TWA to make a liquidation filing with the US Bankruptcy Court and for American to come up with $100 million in interim financing. On the other hand, ownership of the US Airways' assets would allow American to gain jets, gates and slots used by US Airways Shuttle.

Asset sales & divestitures, Acquisitions & mergers, Trans World Airlines Inc.

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Delta seeks panel to delay pilots strike

Article Abstract:

Delta Air Lines has asked the White House to intervene with a pilots strike Apr 29, 2001 which the company feels is likely to shut its operations down. The third-largest airline in the US divulged that its latest contract offer is $1.7 billion short of what the Air Line pilots Assn is demanding in benefits, pension and pay in a new contract. Delta is already dealing with a pilots strike at its largest regional airlne, Cincinnati-based Comair. A drop-off in bookings has begun which could worsen after Delta Air Lines' warning of a possible shutdown.

Personnel administration, Delta Air Lines

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