AUSTRALIA: BOS DROPS STAKE SALE MOVE
Article Abstract:
Bank of Scotland's (BoS) planned sale of its 55% stake in Bank of Western Australia has been shelved after the failure of efforts by the UK bank to obtain a buyer. BoS would have gleaned more than GB[pound] 600mn from the sale, with the proceeds being devoted to Internet-related ventures. BoS's move follows the withdrawal of BNP Paribas of France and Australian insurance group, Colonial, from the bidding.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2000
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US: INFOBANK EXPANDS IN US
Article Abstract:
Infobank, the
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2000
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UK: ONE IN THREE UNHAPPY WITH THEIR BANK
Article Abstract:
A survey high-street bank customers found that two-thirds were unhappy at the service provided. The report by the consumers association found most members of Barclays, HSBC, Lloyds TSB and NatWest would not choose the same bank again but thought it too difficult to switch to a new provider. High street bank customers were unhappy at overdraft charges, the level of interest paid on savings, general service and administrative mistakes. By contrast customers of the newest telephone and Internet banks were mostly satisfied. Some 70% of customers of First Direct People were happy. The banking industry should therefore make it easier for people to change their banking providers to improve competition.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 2000
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