US: LITTLEWOODS BRINGS INTERNET SHOPPING TO T&S

Article Abstract:

Beginning with a trial early next year, the UK high street Littlewoods will install computer terminals in six stores belonging to the T&S convenience store chain. Customers will be able to view the 7,000 items on Littlewoods' Index web site, place an order and have the items delivered to their home, or to the store. T&S, which is converting its stores to the One Stop format, hopes that the trial will bring more customers to its outlets. Littlewoods is planning to give shoppers the chance to buy through interactive TV and the Internet, as well as through conventional shops.

Food Stores, Food and Beverage Stores, Mail Order Houses, Electronic Shopping and Mail-Order Houses, Food industry, Grocery industry, Grocery stores, Mail-order industry, Mail order business, T. and S. Stores PLC

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UK: M&S THREATENS OVER WRONG ORDERS

Article Abstract:

Marks & Spencer (M&S), the struggling UK retailer, is threatening to fine clothing suppliers such as Coats Viyella, Dewhirst and Courtaulds Textiles over delivery of wrong goods. Although M&S already has clauses in its existing supplier agreements that allow it to impose fines, it has until now not chosen to exercise them. The decision follows claims that suppliers have been supplementing orders with garments of the wrong colour and size, in order to offset shortfalls. The crackdown is part of the retailer's new commitment to being 'more customer' focused.

Department stores, Use of materials & supplies, Marks and Spencer PLC

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Littlewoods seeks to cut 100 top managers

Article Abstract:

The UK retail and football pools company, Littlewoods, is to restructure its Liverpool head office. This will include a 20% cut in the number of managers, which result on 100 job losses. It is expected that this will cost the company up to GB 6mn. The company is also to simplify its pay and benefits system, reducing it to a flatter structure. The firm's fleet of 700 company cars is also to be reduced.

Comment:

Is to restructure its Liverpool head office, including 20% cut in the number of managers

Management development, Article

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