Wish we weren't here
Article Abstract:
There is a dispute between travel companies and the regulators in the United Kingdom on how compensation should be agreed on for tourists who have complaints. The companies argue that tourists are often unrealistic in what they hope to gain from complaining. The industry body, the Association of British Travel Agents, argues that accommodation is only a small part of the total cost of a holiday, so unsatisfactory accommodation should only merit compensation representing a small part of the holiday price. The regulator argues that customer enjoyment is the key issue, and poor accommodation can have a major impact on enjoyment of a holiday.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1999
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The real cost of caring
Article Abstract:
The UK Royal Commission on Long-Term Care has recommended that nursing and personal-care costs for the elderly should be separated from those for board and lodging. It suggests that the taxpayer should meet the cost of all assistance with activities such as feeding and dressing, while only those with assets of 60,000 pounds sterling should have to meet part of the cost of the other charges, known as 'hotel' charges. Experts believe that the government will be unwilling to implement the Royal Commission's proposals because of the very high costs involved.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1999
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2001 - a pensions odyssey
Article Abstract:
The UK government believes that its stakeholder pensions, to be launched in 2001, will represent a better option than personal pensions for people earning up to 18,500 pounds sterling at current income levels. Stakeholder pensions will probably charge no more than 1% a year on funds under management, and it could even be free to set up a policy. It is important for potential policyholders to think carefully before deciding to delay contributions, as this could mean that the final pot is significantly underfunded.
Publication Name: The Independent
Subject: Retail industry
ISSN: 0951-9467
Year: 1999
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