Project management meets marketing and sales
Article Abstract:
Marketing and sales professionals can develop competitive advantages for their employers by integrating acknowledged marketing theories with the functions of implementation, tracking and control in project management. This is because project management provides a systematic method of bringing creative thinking to a timely, cost-effective execution. A number of marketing and sales professionals recount their experiences in applying the discipline of project management to their fields.
Publication Name: Project Management Journal
Subject: Business, general
ISSN: 8756-9728
Year: 1999
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Successful customer relationship management
Article Abstract:
Customer relationship management systems (CRM) can be used by sales professionals to successfully structure the sales process and establish continuing account support procedures. CRM systems are difficult to implement, however, and the success of their introduction rests mainly in the initiation phase. Project management techniques can make for a properly executed initiation phase that will provide a strong foundation to build upon in future phases.
Publication Name: Project Management Journal
Subject: Business, general
ISSN: 8756-9728
Year: 1999
User Contributions:
Comment about this article or add new information about this topic:
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Customer relationship management systems (CRM) can be used by sales professionals to successfully structure the sales process and establish continuing account support procedures. CRM systems are difficult to implement, however, and the success of their introduction rests mainly in the initiation phase. Project management techniques can make for a properly executed initiation phase that will provide a strong foundation to build upon in future phases.