Lessons learned

Article Abstract:

An evaluation is presented of Raytheon's Six Sigma based tactical transformation workshops, conducted by the United States team across several European markets. Lessons learned from the workshops include the observation that desicion making exercises should reflect the cultural norms of the group.

Evaluation, Training, Raytheon Co., Forums (Discussion and debate), Management training, RTN

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A world of opportunity

Article Abstract:

Issues concerning the new approach of quality society ASQ and its participation in a new program called WorldPartners, which reinterprets the relationship between ASQ and other international organizations dedicated to enhancing performance excellence, are discussed.

Management

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Quality professionals around the world share similar concerns, experiences

Article Abstract:

The state of quality in various regions of the world is discussed, with comments from American Society of Quality's International Chapter, which currently numbers over 5,000 members in around 90 countries.

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