Why customer related processes don't always work
Article Abstract:
The adoption of quality management system worldwide was to assure the customers of the quality of the process and the product. Clause 7.2 of ISO does not completely ensure the requirements related to the product. Customer feedback is essential to the success of QMS.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2004
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Calibration technician certification exam scheduled
Article Abstract:
The ASQ's new certified calibration technician (CCT) exam was sponsored by ASQ's Measurement Quality Division (MQD). The MQD is planning to support the initial funding and development of this certification program.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2003
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Craft a meaningful quality policy
Article Abstract:
The important factors to be considered while formulating a quality policy are discussed. The cause and effect (CE) method used for effectively structuring meaningful and integrated quality policies is detailed.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2005
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