Actualizing empowerment: a case in point

Article Abstract:

The Brooklyn Department of Veterans Affairs Hospital used an innovative approach to deal with the problem of boarders. A panel of eight nurses, the chief and assistant chief of nursing services convened and developed a creative way of resolving the problem. They used one of many creative strategies often discussed in management literature. The approach was successful and improved the morale of the nurses.

Hospitals, Hospital wards

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Orientation is as simple as 1-2-3

Article Abstract:

Each year hospitals waste much money on failed job orientations, so these should always be planned carefully ahead of time. The person performing the orientatons should have specific job knowledge and a positive attitude. Ridicule towards new employees indicates an incompetent management. Procedures should be demonstrated and repeated, and questions answered as needed.

Employee orientation

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Queen busting II: ending the reign

Article Abstract:

Inappropriate skills can help stop inappropriate staff behavior. These start with attitude adjustment, or learning to see the person behaving inappropriately in an objective manner. Other skills which help include willingness to listen, statement of a positive intent, paying attention to the tone of voice used, and appreciating criticism.

Analysis, Employee development

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