Kiosks enhance customer service; already proven in other areas, electronic kiosks will soon bring their vast informational assets to home center lawn and garden departments

Article Abstract:

Garden and home centers are installing interactive lawn and garden kiosks to boost their lawn and garden product sales and offer gardening tips to customers. Home, Yard & Garden Net's Smart Yard & Garden Center, an in-store lawn and garden kiosk with Internet access, offers information on lawn and garden products, on-line shopping and a gardening encyclopedia. Other companies use lawn and garden CD-ROM discs and offer on-line gardening services. Sunset Publishing's Western Garden CD-ROM provides information on plants by names, characteristics, and watering amounts.

Lawn and Garden Tractor and Home Lawn and Garden Equipment Manufacturing, Lawn and garden equipment, Lawn & Garden Equipment NEC, Services, Kiosks

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Fashion finds a home in hardware

Article Abstract:

The Paint and Decorating Retailers Association reports that home centers and hardware stores now account for 36% of the market for paint, sundries and wallpaper. This $809 million in growing business supplements healthy sales of window and floor coverings. Innovative marketers such as The Home Depot, and Restoration Hardware, have expanded consumer choices with coordinated or upscale decor departments, and are reaping a new population of customers.

Misc. Fabricated Textile Products, Household Furnishings, Other Household Textile Product Mills, Hardware Stores, Editorial, Home furnishings industry, Home furnishings

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Plumbing & heating: presentation, promotions sell hot water heaters

Article Abstract:

Home center stores have the opportunity to tap into the lucrative residential water heating market, but they must make extra efforts to market these products. Industry officials say that the key to this $3.03 billion market lies in the presentation of products. Consumer-friendly displays help increase sales of water heaters, in addition to literature and product-knowledge sessions for store employees.

Household appliances, not elsewhere classified, Other Major Household Appliance Manufacturing, Electric Water Heaters, Gas Water Heaters, Equipment and supplies, Housing, Dwellings, Water heaters

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