What's behind the public's backlash?

Article Abstract:

Issues are discussed regarding word-of mouth reports and media coverage fueling the public perception of problems with managed care. The majority of the public is satisfied with the managed care they receive, although studies that managed care plans provide inadequate service to the chronically ill need to be confirmed. More and better information for the public on health care reform are needed.

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Employer decisions and the seeds of backlash

Article Abstract:

Issues are discussed regarding employers rather than managed care companies as the actors limiting medical care. Managed care organizations are often administrators rather than benefits designers or decision makers. Only revealing the employer's role in the matter will lead to rights and protections.

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Two backlashes targeted reforms and supply chain management

Article Abstract:

Issues are discussed regarding the need for managed care companies to combat the perception that managed care leads to reduced quality and to improve managerial skills to keep large companies from becoming more proactive by contracting directly with health care providers.

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