Total quality management and performance appraisal: an experimental study of process versus results and group versus individual approaches

Article Abstract:

The efficacy of process-focused appraisal was examined in four experimental conditions. The dependent variables used were appraisal satisfaction, perceived appraisal accuracy, performance improvement expectations and actual performance. Results revealed that process-focused appraisal had a greater positive impact on appraisal feedback than results-oriented appraisal. Results also showed that there was little difference between individual- and group-based performance appraisal conditions. The implications for total quality management programs are also discussed.

Quality Control Management, Performance, Quality control, Total quality management

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The effect of other orientation on self-supervisor rating agreement

Article Abstract:

Subordinates from other-oriented collectivist cultures agree with ratings provided by their supervisors. The effect of subordinatesE other orientation on self-supervisor rating agreement is described.

Science & research, Supervision of employees, Employee supervision

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Managing employee perceptions of the psychological contract over time: the role of employer social accounts and contract fulfillment

Article Abstract:

The impact of psychological contracts on employer-employee relationship, and its consequences on organization's obligation towards future employment of workers is discussed.

United States, Psychological aspects, Analysis, Influence, Employers, Labor contracts, Organizational behavior, Employer attitudes, Organizational behaviour, Labour contracts

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